Cookie Policy: How and Why We Use Cookies

Learn how cookies are used to enhance your experience, track site analytics, and improve our window cleaning services.

Cookies Explained—What and Why We Use Them

Cookies are small text files placed on your device when you visit our website. They store preferences, help us analyze site performance, and offer a smoother online experience. Some cookies are essential for the site to function properly.

We use both session and persistent cookies to manage accounts, bookings, and analytics. You can control most cookie settings through your browser at any time.

Types of Cookies We Use

Essential Cookies

Required for basic site operation, these cookies allow logins, form submissions, and core security. Disabling them can affect how the site works.

Functional Cookies

Enhance your site experience by remembering preferences such as location settings or appointment reminders. Not strictly required, but improve convenience.

Analytics Cookies

Help us track website visits, page movement, and usage trends. These insights allow us to improve site design and our window cleaning offerings.

Marketing Cookies

Used to display relevant information and offers based on your site behavior, only with your consent. You can disable these at any time.

How Cookies Benefit Our Visitors and Team

Cookies personalize your experience, helping us remember bookings and preferred settings. Analytics cookies guide site improvements for smoother browsing.

Opting in to select cookies may connect you with promotions or updates about our cleaning services from time to time.

Managing Cookies in Your Browser

You can manage or remove cookies easily using browser controls. Here are simple guides for popular browsers.

  • Chrome: Settings > Privacy > Site Settings > Cookies.
  • Firefox: Options > Privacy & Security > Cookies.
  • Safari: Preferences > Privacy > Manage Website Data.
  • Edge: Settings > Cookies & Site Permissions.

Disabling some cookies may impact booking forms or personalized site features.

How Long Cookies Stay Active

Some cookies are deleted after your session ends, while others remain stored for future visits, making logins or form fills quicker.

Cookie retention times vary by purpose and browser choice.

Contact for Cookie Questions

Need more information about cookies? We’re happy to help.
Email: content@distelnova.sbs
Office: 10100, Jalan Dr Lim Chwee Leong, George Town, Penang Malaysia
Phone: +60 87-293 0017