General Service Disclaimer

Please Note:

Results may vary between properties and conditions.

No results are promised for every individual situation.

Our window cleaning site provides information as a courtesy. We strive for accuracy, but cannot guarantee outcomes or performance for specific requests and property types.

Important Notice

All information and descriptions on this site are for general informational purposes only, not a professional guarantee. Actual service outcomes may differ based on building setup, window type, and environmental circumstances.

Limitations of Liability

We cannot be held accountable for conditions outside our team’s control.

  • Inclement weather or environmental factors that affect cleaning results.
  • Preexisting window damages or structural weaknesses not known at booking.
  • Inaccessible windows or areas due to safety or access restrictions.
  • Client instructions that limit what our team can perform on site.

Content Accuracy

We update our materials regularly, but cannot guarantee every detail is current or accurate. Site content, including service processes and photographs, may change as our offerings or policies evolve. Please confirm bookings and material information with our staff for the latest details.

All site content is informational. Please contact us with specific questions.

Not Professional Advice

Materials here do not substitute for custom property or legal advice. Please consult experts for your unique requirements.

Third-Party Links

Links to other websites or third parties are for convenience only. We do not endorse or control their content, and are not responsible for their privacy or policies.

About Service Results

Window cleaning outcomes depend on factors like property conditions, weather, and maintenance. Results may vary for each client and location.

Why Results Vary

Different window materials, building layouts, and access considerations affect final cleaning results even with similar services.

No Financial Advice or Guarantees

We do not offer investment, savings, or financial planning services of any kind.

  • No advice provided on household finances, investments, or money management.
  • No references or recommendations regarding financial instruments or services.
  • Questions about finance should be directed to licensed professionals only.

Jurisdiction Notice

Our site and services follow laws set in Malaysia.

Any legal matters related to our services will be settled under Malaysian law, using local dispute processes where required.

Only Malaysia’s regulations apply to site and service use.

Please check your region’s specific rules as additional restrictions may apply.

Indemnification

Site users agree to hold us harmless for third-party claims resulting from their use or misuse of our website and services.

Severability

If any part of this disclaimer is found invalid, the remainder retains full effect and enforceability.

Changes and Updates

Content and disclaimers may change anytime without notice. Please check our site regularly for new information.

Contact

Reach out for further details or concerns regarding our website disclaimers.

Support Email: content@distelnova.sbs

Phone: +60 87-293 0017

Address: 10100, Jalan Dr Lim Chwee Leong, George Town, Penang Malaysia

Effective Date: January 12, 2026

Last Updated: January 12, 2026